Track Your Order

A little closer to your knotz delivery. Follow your parcel’s journey with PostEx using the tracking details shared when your order ships.

How to track your order

1. Open your shipping confirmation or latest shipping update.
2. Tap the tracking link included with your shipment to view the carrier’s latest updates. If your message includes a View your order button, open it to find your shipment details.
3. Keep your tracking number handy when contacting us about delivery.

Waiting for tracking details?

Tracking details are shared once your order is shipped. If you have received an order confirmation but no shipping update yet, contact us on WhatsApp with your order number for help.

Our current delivery guidance is 3–5 working days after order confirmation. Read our Shipping & Delivery page for full details.

Carrier updates

Use the carrier link in your shipment update for the latest available parcel status. If tracking has not updated, a delivery attempt was missed, or you need help understanding a status, message us with your order number and tracking number.

Already received a tracking link for an earlier shipment? Continue using that shipment’s original carrier link.

Need a hand?

Chat with knotz on WhatsApp: +92 339 0025382. Include your order number and, if available, your tracking number so we can help with your delivery.